Monitoring
Our advanced monitoring system performs daily scans across every major US marketplace and retail sites. You upload your product catalog, or let us scan for your brand. Transform blind spots into clear visibility, giving you a complete picture of your brand's sales health - from who's selling your products to how your pricing is performing.
Comprehensive Product Tracking
Our monitoring system tracks:
All product listings across all major US marketplaces and retail sites
Complete seller information, including business names, addresses, phone numbers, and marketplace ratings
Daily pricing updates for early detection of market instability
Seller activity across multiple marketplaces
Authorized Partner Network
Maintain a healthy authorized seller network through streamlined management:
Direct email communication through the Sigil platform
Track product offerings across your authorized network
Ensure authorized seller compliance with brand policies
Insights & Prevention
Stay ahead of distribution challenges with comprehensive tracking:
Daily marketplace and retail scans to identify new sellers
Weekly alerts for price violations and unauthorized sellers
Performance tracking for MAP policy enforcement
Detailed reports for stakeholder review
Our platform works like your brand's online sales health monitoring system, transforming complex marketplace data into clear, actionable insights. Think of it as your brand's daily health dashboard - helping you maintain a strong, healthy presence while supporting your authorized partner network.
What's included:
Daily US marketplace and US retail scans for full visibility
Flexible pricing either by SKU, or full online scanning coverage with no SKU limit for complete oversight
Seller & pricing monitoring to track key activity
Regular activity reporting to stay informed
Onboarding: 15-Minute Setup
Complete brief onboarding survey
Upload product catalog
Set authorized seller list
Start monitoring and protecting your brand
Price Alerts
MAP policies only work if you can see who’s breaking them. Sigil’s Price Alerts keep your authorized partners accountable and your margins protected. With Price Alerts, you can save time by taking action with your partners directly through the portal without changing systems.
Comprehensive Price & Seller Visibility
See every seller, every listing, and every price point in real time.
Daily scans across Amazon, Walmart, eBay, and other U.S. marketplaces
Capture of authorized and unauthorized seller activity, including bundles and rogue ASINs
Side-by-side view of MSRP/MAP vs. actual marketplace pricing
Alerts when sellers create duplicate listings or new offers that undercut your price
Automated MAP Violation Alerts & Communication Tools
Get notified instantly and take action directly through the platform.
Daily violation alerts by dashboard notifications
Pre-built message templates for common MAP or policy violations
Customizable letters and messaging to reflect your brand’s tone and policies
Direct communication tools to contact sellers within the portal and track responses
Enforcement & Compliance Tracking
Move beyond monitoring to drive seller compliance and protect margins.
Integrate escalation paths from friendly warnings to formal violation notices to enforcement
Case tracking dashboard showing status of each violation (open, pending, resolved)
Documentation of every step for compliance, internal reporting, and legal support
Historical reporting to identify repeat offenders and evaluate long-term compliance trends
What's included:
Daily US marketplace and US retail scans for full visibility
Flexible pricing either by SKU, or full online scanning coverage with no SKU limit for complete oversight
Seller & pricing monitoring to track key activity
Regular activity reporting to stay informed
Self-serve enforcement tools with customizable messaging for direct action
Onboarding: 15-minute Setup
Complete brief onboarding survey
Upload product catalog
Set authorized seller list
Start monitoring and protecting your brand
Smart Enforcement
Sigil’s Smart Enforcement is the next evolution of brand protection: human-piloted AI automation workflows. All you have to do is click the delete button, and we take over. Our system combines automation, legal expertise, and historical data from hundreds of thousands of seller cases to determine the most effective enforcement path. The result is faster, more reliable seller removals at a fraction of the cost of law firms or traditional brand protection providers.
Automated Messaging Campaigns
Start with fast, scalable outreach to remove low-level violators without legal escalation. Our system initiates a 3-step messaging campaign directly through the marketplace platform. These communications are highly effective for smaller or opportunistic sellers, achieving the same results as cease-and-desist letters—but without the cost or hassle.
3 notices delivered directly through marketplace messaging
Proven to remove unauthorized sellers quickly
Maintains compliance without requiring brand registry access
Provides documentation of outreach for audit or escalation
Saves time and resources by filtering out low-risk sellers early
Customized Seller Investigations
Gather enforceable evidence against persistent violators. For sellers who don’t respond to messaging, Sigil conducts targeted investigations. Our team collects seller data and builds a case that meets marketplace standards for legal enforcement, tailoring evidence to your product category and intellectual property rights.
Collects seller identity, business data, and distribution sources
Documents policy violations, warranty risks, or quality concerns
Builds an enforceable record for escalation to marketplaces
Adapts investigation methods to your industry & brand policies
Creates a repeatable process to track repeat offenders over time
Marketplace Complaints & Escalation
Enforce where it matters most—directly with the marketplace. When evidence is ready, Sigil files a material difference trademark complaint with the marketplace on your behalf. Unlike cease-and-desist letters, these complaints can’t be ignored. If unresolved, they directly impact the seller’s account health, often forcing them to withdraw all listings across marketplaces.
Completely safe—our complaints filed outside of brand registry to protect your accounts
Uses proven material difference arguments (warranty, storage, handling, recalls, etc.)
Impacts seller account health metrics, creating strong compliance incentives
Removes sellers others can’t with just cease-and-desist letters
Optional targeted cease-and-desist letters recommended in select cases
The Truth About Material Difference Complaints
Many people assume material difference complaints cannot be filed with marketplaces. That simply isn’t true. What doesn’t work is trying to push these complaints through Brand Registry, which is designed for counterfeit claims. Sigil files them directly through the proper marketplace channels, with the right legal formatting and evidence. That’s why our enforcement rate is consistently higher than anyone relying on cease-and-desist letters or Brand Registry submissions.
Material difference is the recognized legal exception to the first sale doctrine
100% safe process–we’ve been doing this for years and no brand has ever been sued, and neither have we
Sigil formats complaints to marketplace standards, citing case law and enforceable evidence
These complaints directly impact seller account health, making them impossible to ignore
Proven track record across industries. Many brands reach 100% removal rates
What’s Included
Everything in Monitoring and Price Alerts
One-click enforcement that launches Sigil’s human-piloted AI workflows
3-stage enforcement path: messaging, investigation, and marketplace complaint
Legally enforceable evidence collection tailored to your products and policies
Material difference complaints and optional cease-and-desist letters
Onboarding: 30-Minute Guided Setup
Upgrade to Smart Enforcement when you’re ready
To ensure compliance, all new accounts must be verified and approved
Confirm necessary policies and documentation
Confirm enforcement messaging and communication approvals
Brands remain fully in control
Stop Unauthorized Sellers from Damaging Your Brand
Join leading brands who have regained control of their online presence with Sigil's comprehensive protection
Book a Demo